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RETURN & Warranty POLICY
HOW TO CONTACT US
General Customer Service & Phone Orders
972-475-5888
(Monday-Friday 10:00 AM to 6:00 PM CST).
Covington’s Nursery
5518 President George Bush Hwy
Rowlett, Texas 75089
Email: info@covingtonnursery.com
PLANT MATERIAL WARRANTY POLICY
Trees and shrubs are guaranteed for one year after purchase, assuming proper care and excluding freeze damage and other acts of God. A store credit will be issued for the full purchase price with the receipt and the dead plant. 45 gal. and larger sizes and all B&B material, are not warrantied unless we plant it.
10% Restocking charge on all returned items after 48 hours.
No returns after 30 days. No Exceptions.
Warranty good for ONE replacement only.
No cash refunds – store credit only. All sales final on annuals, perennials, houseplants, grass sod, rock, bagged goods and bulk soil – No refunds or warranty.